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| ||<style="border-top-width:1px; border-bottom-width:1px; border-left-width:0px; border-right-width:0px; border-color:#5588EE; padding:0.6em;"-2> '''Status-Key'''|| ||<style="border:none;">{{attachment:green.gif}}||<style="border:none;">Resolved|| ||<style="border-bottom-width:1px; border-top:none; border-left:none; border-right:none;border-color:#5588EE;">{{attachment:red.gif}}||<style="border-bottom-width:1px; border-top:none; border-left:none; border-right:none;border-color:#5588EE;">Pending|| |
#rev 2018-08-27 mreimers #rev 2020-08-31 alders |
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| <<Anchor(2010-12-19-delayed-email-delivery)>> | = General Informations = * This page lists announcements and status messages for IT services managed by [[http://www.isg.ee.ethz.ch/|ISG.EE]]. * For notifications and announcements of central IT services managed by ID, please visit https://www.ethz.ch/services/de/it-services/service-desk.html * For a detailed status overview of central IT services managed by ID, please visit https://ueberwachung.ethz.ch |
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| = Delayed Email delivery = '''STATUS:''' {{attachment:green.gif}} |
||||<style="border-width: 1px 0px; border-color: rgb(85, 136, 238); padding: 0.6em;">'''Status-Key''' || ||<style="border: medium none;"> {{attachment:Status/green.gif}} ||<style="border: medium none;">Resolved || ||<style="border: medium none;"> {{attachment:Status/orange.gif}} ||<style="border: medium none;">Still working but with some errors || ||<style="border-width: medium medium 1px; border-top: medium none rgb(85, 136, 238); border-left: medium none rgb(85, 136, 238); border-right: medium none rgb(85, 136, 238); border-color: rgb(85, 136, 238);"> {{attachment:Status/red.gif}} ||<style="border-width: medium medium 1px; border-top: medium none rgb(85, 136, 238); border-left: medium none rgb(85, 136, 238); border-right: medium none rgb(85, 136, 238); border-color: rgb(85, 136, 238);">Pending || |
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| '''2011-01-19: 11:00 AM - 4:30 PM''' | = Current status reports = |
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| As a result of a faulty [[http://lurker.clamav.net/thread/20110119.125839.2b4ce0e1.en.html|ClamAV signature File]] every Email that contained a PDF-file was marked as infected. Before we could resend the quarantined emails we had to fix the issue. No mail was lost and everything was resent. Update: 2011-01-20: 10:33 AM:: ClamAV Signatues have been updated and tested. Everything is working as it should. |
<<Anchor(2020-07-11-storage-downtime)>> == Planned project/ archive storage downtime and client reboot == '''Status:''' {{attachment:Status/green.gif}} |
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| <<Anchor(2010-12-14-solaris-server-patching)>> | 2020-07-11 12:00:: Migration has been completed, all services are back to operational state. |
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| = Solaris Server Patching = '''STATUS:''' {{attachment:red.gif}} |
2020-07-11 08:00:: Migration started, services are shutdown |
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| '''2011-01-25: 7:00 PM - 10:00 PM''' | 2020-07-11 8:00-12:00:: Start of planned maintenance work. Project/ archive storage services (known under the names "ocean", "bluebay", "lagoon" and "benderstor") will not be available. ISG-managed Linux clients will be rebooted. |
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| To keep our systems up to date with the newest software and security releases, we need to update our servers on a regular base. For this reason we are going to patch and reboot some of our Solaris servers. | |
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| Servers concerned: '''drwho''', '''tardis''', '''oenone''', '''spitfire''', '''yosemite''', '''malina'''. | |
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| <<Anchor(2010-12-07-reboot-yosemite)>> | <<Anchor(2020-06-04-svnsrv-upgrade)>> == svn.ee.ethz.ch downtime for server upgrade == '''Status:''' {{attachment:Status/green.gif}} |
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| = Maintenance Reboot of Solaris Server Yosemite = '''STATUS:''' {{attachment:green.gif}} |
2020-06-04 07:05:: Webservices for managing SVN repositories are enabled. 2020-06-04 06:15:: Systemupgrade is done and access to the SVN repositories via the `svn` and `https` transport protocols are back online. 2020-06-04 06:00:: The server servicing the SVN repositories will be upgraded to a new operating system version. During this timeframe outages for access to the SVN repositories are expected. |
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| '''2010-12-07: 7:30 AM''' | <<Anchor(2020-05-17-cluster-abuse)>> == European HPC cluster abuse == '''Status:''' {{attachment:Status/green.gif}}<<BR>> Recently European HPC clusters have been attacked and abused for mining purposes. The D-ITET Slurm and SGE clusters have not been compromised. We are monitoring the situation closely. 2020-05 17 08:30:: No successful login from known attacker IP addresses could be determined, none of the files indicating being compromised have been found on our file systems 2020-05-16 14:30:: No unusal cluster job activity was observed |
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| Server yosemite has been rebooted successfully. All services are available. | <<Anchor(2020-05-04-itetnas04-upgrade)>> == D-ITET Netscratch downtime for server upgrade == '''Status:''' {{attachment:Status/green.gif}} |
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| '''2010-12-07: 7:00 AM''' | 2020-05-04 06:00:: Server upgrade has been completed. 2020-05-04 06:00:: The server servicing the D-ITET Netscratch service will be upgraded to a new operating system version. During this timeframe outages for the NFS service will be expected. |
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| Due to a shortage of available memory we are forced to reboot the solaris server yosemite. Downtime approx. 30 minutes. | <<Anchor(2020-04-07-network-interuption)>> == Network outage ETx router == '''Status:''' {{attachment:Status/green.gif}} 2020-04-07 05:30:: There was an issue on the Router `rou-etx`. ID networking team trackled and solved the issue. There was about a 10min interuption for the ETx networking zone affecting almost all ISG.EE maintained systems. |
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| <<Anchor(2010-11-26-servers-down)>> | <<Anchor(2020-04-06-mira-maintenance)>> == login.ee.ethz.ch: Reboot for maintenance == '''Status:''' {{attachment:Status/green.gif}} 2020-04-06 05:35:: System behind `login.ee.ethz.ch` has been rebootet for maintenance and increase available resources. |
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| = cooling water system outage on clusters = '''STATUS:''' {{attachment:green.gif}} |
See the [[RemoteAccess|information on access D-ITET resources remotely]]. To distribute better the load user are encouraged to use the VPN service whenever possible. |
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| '''2010-11-26: 5:00 PM''' | <<Anchor(2020-02-18-nostro-maintenance)>> == itet-stor (FindYourData) Server maintenance: Reconfiguration of VM parameters == '''Status:''' {{attachment:Status/green.gif}} |
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| Host autserv02 is running as well. All hosts can be used. | 2020-02-18 19:03:: System again up and running. 2020-02-18 19:00:: Scheduled downtime for the [[Workstations/FindYourData|itet-stor/FindYourData service]] due to maintenance work on the underlying server. |
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| '''2010-11-26: 4:40 PM''' | <<Anchor(2020-01-20-nostro-os-upgrade)>> == itet-stor (FindYourData) Server migration: New operating system version == '''Status:''' {{attachment:Status/green.gif}} |
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| Server racks are cooled again, all hosts except of autserv02 are running and can be used. | 2020-01-20 07:15:: OS upgrade done, there were short interruptions to the [[Workstations/FindYourData|itet-stor/FindYourData service]]. 2020-01-20 06:00:: We will update the server servicing the [[Workstations/FindYourData|FindYourData service]] from Debian jessie 8 to Debian stretch 9. There will be short downtimes accessing this service during the update. |
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| '''2010-11-26: 4:00 PM''' | |
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| Server racks are still down. --> Update follows at 5 PM or earlier |
= Archived status reports = |
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| '''2010-11-26: 3:10 PM''' One of the cooling water pumps installed in ETZ/D/96.2 does not work correctly. This forces some of the racks in this server room to shutdown in order to protect the servers from thermal damage. '''clusters from IFH, IBT, BIWI, TIK, IKT and VAW are affected.''' the facility management is working on solving the problem. --> Update follows at 4 PM |
[[Status/Archive/2010|2010]] [[Status/Archive/2011|2011]] [[Status/Archive/2012|2012]] [[Status/Archive/2013|2013]] [[Status/Archive/2014|2014]] [[Status/Archive/2015|2015]] [[Status/Archive/2016|2016]] [[Status/Archive/2017|2017]] [[Status/Archive/2018|2018]] [[Status/Archive/2019|2019]] |
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<<Anchor(2010-11-23-email-phishing-attack)>> = email phishing attack = '''STATUS:''' {{attachment:green.gif}} '''2010-11-23''' Yesterday between 18:20 and 19:50 about 320 Phishing Mails have been sent to different Users at D-ITET. The Mails pretend to come from ''IT Support Group'' and contain the subject ''ISG.EE Webmail Alert''. The mail tells something about ''spammers'' that have compromised ''the'' ISG.EE Webmail Account and that you should provide your '''Username, Password''' and some '''Alternate Email'''. Please remember, that the ISG.EE Team will '''NEVER ask you for your Password!''' If you still have replied to this phishing mail please contact us '''immediately''' under support@ee.ethz.ch so that we can plan with you the next steps to keep your account safe. ---- <<Anchor(2010-11-17-oenone-crash)>> = oenone home server crash = '''STATUS:''' {{attachment:green.gif}} '''2010-11-17''' During this night at around 00:15 '''oenone''' one of our home-servers crashed. Users with homes on oenone where affected, these are '''BIWI''', '''VAW''', '''Collegium Helveticum''', '''Control''', '''IBT''', '''IKT'''. The server is now checking the filesystems and comming up again. We are sorry for the caused inconvenience and we are investigating the problem. Update: 08:00:: oenone is now up and running again. Update: 2010-11-18 07:30:: We opened a support case at Sun/Oracle for this server. ---- <<Anchor(2010-11-16-servers-down)>> = cooling water system outage for some clusters = '''STATUS:''' {{attachment:green.gif}} '''2010-11-16:''' On last friday evening one of the cooling water pumps installed in ETZ/D/96.2 stopped working correctly. This forced some of the racks in this server room to shutdown in order to protect the servers from thermal damage. '''All clusters from IFH, IBT, BIWI, TIK, IKT and VAW were affected.''' The facility management is working on solving the problem. The servers are currently (08:35) down again. Please, even if they come up again, do not use them for long-timed computations as we still do not know when exactly the technician has solved the issue. Update: 2010-11-17 08:25:: The rack systems are running now with only one cooling water pump. A new pump is ordered by the rack company. Update: 2010-11-18 16:00:: Planed substitution of broken pump will be on 25.11 or 26.11. ---- |
[[CategoryEDUC]] |
General Informations
This page lists announcements and status messages for IT services managed by ISG.EE.
For notifications and announcements of central IT services managed by ID, please visit https://www.ethz.ch/services/de/it-services/service-desk.html
For a detailed status overview of central IT services managed by ID, please visit https://ueberwachung.ethz.ch
Status-Key |
|
|
Resolved |
|
Still working but with some errors |
|
Pending |
Current status reports
Planned project/ archive storage downtime and client reboot
Status: 
- 2020-07-11 12:00
- Migration has been completed, all services are back to operational state.
- 2020-07-11 08:00
- Migration started, services are shutdown
- 2020-07-11 8:00-12:00
- Start of planned maintenance work. Project/ archive storage services (known under the names "ocean", "bluebay", "lagoon" and "benderstor") will not be available. ISG-managed Linux clients will be rebooted.
svn.ee.ethz.ch downtime for server upgrade
Status:
- 2020-06-04 07:05
- Webservices for managing SVN repositories are enabled.
- 2020-06-04 06:15
Systemupgrade is done and access to the SVN repositories via the svn and https transport protocols are back online.
- 2020-06-04 06:00
- The server servicing the SVN repositories will be upgraded to a new operating system version. During this timeframe outages for access to the SVN repositories are expected.
European HPC cluster abuse
Status:
Recently European HPC clusters have been attacked and abused for mining purposes. The D-ITET Slurm and SGE clusters have not been compromised. We are monitoring the situation closely.
- 2020-05 17 08:30
- No successful login from known attacker IP addresses could be determined, none of the files indicating being compromised have been found on our file systems
- 2020-05-16 14:30
- No unusal cluster job activity was observed
D-ITET Netscratch downtime for server upgrade
Status:
- 2020-05-04 06:00
- Server upgrade has been completed.
- 2020-05-04 06:00
- The server servicing the D-ITET Netscratch service will be upgraded to a new operating system version. During this timeframe outages for the NFS service will be expected.
Network outage ETx router
Status:
- 2020-04-07 05:30
There was an issue on the Router rou-etx. ID networking team trackled and solved the issue. There was about a 10min interuption for the ETx networking zone affecting almost all ISG.EE maintained systems.
login.ee.ethz.ch: Reboot for maintenance
Status:
- 2020-04-06 05:35
System behind login.ee.ethz.ch has been rebootet for maintenance and increase available resources.
See the information on access D-ITET resources remotely. To distribute better the load user are encouraged to use the VPN service whenever possible.
itet-stor (FindYourData) Server maintenance: Reconfiguration of VM parameters
Status:
- 2020-02-18 19:03
- System again up and running.
- 2020-02-18 19:00
Scheduled downtime for the itet-stor/FindYourData service due to maintenance work on the underlying server.
itet-stor (FindYourData) Server migration: New operating system version
Status:
- 2020-01-20 07:15
OS upgrade done, there were short interruptions to the itet-stor/FindYourData service.
- 2020-01-20 06:00
We will update the server servicing the FindYourData service from Debian jessie 8 to Debian stretch 9. There will be short downtimes accessing this service during the update.
Archived status reports
2010 2011 2012 2013 2014 2015 2016 2017 2018 2019