Revision 19 as of 2018-11-21 14:26:29

Clear message

Website does not appear

Symptoms

When you open a website, the entire website or parts of it are not displayed as expected. You might receive additional information such as "JavaScript is required to view this website" or "Please disable your AdBlocker in order to see this page".

Cause

In general, the Flash Plugin for Firefox and the Active X Flash Plugin are both installed and usable as well as JavaScript.

TO test the availability, you can test this yourself: Open a browser and view the page http://www.adobe.com/software/flash/about - if the animation loads, the Flash Plugin is installed.

More likely, the cause is the installed Add-on called "NoScript".

How to get the website to display properly

If you open a website containing scripts such as Flash animation, javascript etc., the scripts are blocked by the NoScript Add-on. An error message is displayed in the browser:

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The blue S in the circle shows that NoScript is running. NoScript uses a blacklist approach. This means, per default everything is blocked and you as the user has to decided what scripts are allowed to run.

The Simple Test Approach

The easiest way to test whether NoScript is at fault is to select the option "Temporarily allow all this page" in the "Options..." button

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A More Structured Approach

  1. The data you are looking for might already be displayed although badly formatted: If you can find what you are looking, don't change any settings.
  2. Try the option "Temporarily allow this page"
  3. With embedded Flash animations, you will probably have to temporarily allow the website you're trying to view. Click on "Options...", the "Recently blocked sites" and select "Temporarily allow all from <name_of_the_website>

  4. If allowing the website you are surfing temporarily fails, you will have to selectively other website temporarily until the page is displayed properly. You can find these other pages at the lower part of the "Options..." dialogue.
  5. The following sites are often incorporated in a website or provide scripts but have no influence whatsoever on the layout. It is not necessary to allow these:
    • -GoggleAnalytics
      -GoogleAdService.com
      -SmartAdserver.com
      -wemfbox.ch
      -Other marketing websites

Deactivating The Plugin (Not Recommended)

If you want to completely deactivate the Add-on, open the menu "Tools" and click on "Add-ons".

03.png

Scroll down the list until you see the NoScript Add-on. Click on "Disable". The browser must be restarted afterwards.

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