FAQ

If you cannot find what you are looking for on this page, please have a look at the FAQ before contacting Support:

• Frequently Asked Questions

Printing

• Printing on Windows 7 - the all-including, friendly guide by ISG.EE

Windows 7

• Changing your password on Windows 7

• Display Language in Windows 7

• How to manage Action Center notifications

• Mapped Drives in Windows 7 (Homedirectory at D-ITET and ETH/ID

Email

• Email client configuration (Exchange server and Tardis), .PST and .OST storage location

Remote Access

• Remote Desktop Usage on Windows 7 Workstations

Software-related

• Software Installation in Windows 7

• Flash Plugin or JavaScript is not installed and/or websites are not displayed properly

• .PDF files cannot be opened in the browser

• Matlab runs slow when using X-win32 from Windows7 on Autlux

• Requesting of Elevated Privileges ("Local Admin Rights") - Duties and Implications

• Software bundles available

Data

Personal Data

You should save your personal data (created files) to a folder on the H: drive which is secured by a nightly backup. We can also restore data from a previous day if you delete something accidentally. For a reqeust, send an email to support@ee.ethz.ch

The W: drive contains application configuration files of your application. Do not delete these folders "to make space" or "clean up a bit".

public_html

By default, no access is possible to your data in your public_html which is the web root for your personal website on people.ee.ethz.ch/~<username>. If you want to make data accessible on people website you must change the permissions on the public_html directory.

1. Right click on the directory "public_html"
2. Open "Properties"
3. Open the "Security" tab
4. Click on button "Advanced"
5. Click on button "Change Permissions"

6. For all three permission entries (<username>, <username>-group and everyone):

   • 6.1 Click on button "Edit"

     6.2 Select "This folder, subfolders and files" next to "Apply To" (just for <username>-group: check the boxes for "Create files / write data" and "Create folders / append data")
     6.3 Click on button "Ok"

7. Click on button "Apply" if you are finish with steps 6.1 - 6.3 for all three permission entries
8. Close all windows

Local Temporary Data

On every Windows host, there is a folder called C:\Scratch (the equivalent folder on a Linux box would be /scratch). We recommend to use this folder for processing large amounts of computing data. This will also result in a performance boost because you will not read and write data via the network.

Please be aware that C:\Scratch is not secured by a backup. If the harddisc crashes, your data will be lost.

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