FAQ

If you cannot find what you are looking for on this page, please have a look at the FAQ before contacting Support:

• Frequently Asked Questions

Printing

• Printing on Windows 7 - the all-including, friendly guide by ISG.EE

Windows 7

• Changing your password on Windows 7

• Display Language in Windows 7

• How to manage Action Center notifications

• Mapped Drives in Windows 7 (Homedirectory at D-ITET and ETH/ID

Email

• Email client configuration (Exchange server and Tardis), .PST and .OST storage location

Remote Access

• Remote Desktop Usage on Windows 7 Workstations

Software-related

• Software Installation in Windows 7

• Flash Plugin or JavaScript is not installed and/or websites are not displayed properly

• .PDF files cannot be opened in the browser

• Matlab runs slow when using X-win32 from Windows7 on Autlux

• Requesting of Elevated Privileges ("Local Admin Rights") - Duties and Implications

• Software bundles available

Data

Personal Data

You should save your personal data (created files) to a folder on the H: drive which is secured by a nightly backup. We can also restore data from a previous day if you delete something accidentally. For a reqeust, send an email to support@ee.ethz.ch

The W: drive contains application configuration files of your application. Do not delete these folders "to make space" or "clean up a bit".

Local Temporary Data

On every Windows host, there is a folder called C:\Scratch (the equivalent folder on a Linux box would be /scratch). We recommend to use this folder for processing large amounts of computing data. This will also result in a performance boost because you will not read and write data via the network.

Please be aware that C:\Scratch is not secured by a backup. If the harddisc crashes, your data will be lost.