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This sheet is a Manual for the easier handling of your Telephone This page is a manual to simplify the handling of your telephone.

=== Basics ===
Here can you see the basic functions of the telephone, that are often used.

==== "Feste Anrufumleitung" ====
To setup a bypass, follow these steps:

 1. Goto "Ziele" --> "Umleitung" --> "Feste Umleitung".
 1. Enter the destination-number.
 1. To activate or deactivate the bypass press the Button "Anruf umleiten" on your telephone.

==== "Anruf weitergeben" ====
During a call you can pass it on to another extension by executing following steps:

 1. During the call, press "Rückfrage".
 1. Enter the number you want to connect with. Now you can speak to this person.
 1. As soon as you have rung off, the call is passed on to the third party.

==== "Kurzwahl" ====
To set up quick dialing for a number, you have to follow these steps:

 1. Goto "Service Menü" --> "Ziele" --> "Kurzrufnummer".
 1. There you have to choose a shortcut between 1 to 9.
 1. If the chosen shortcut happens to be free, you can enter the number. Otherwise you will have to replace the number.
 1. To use quick dialing you have to enter "*1<shortcut>". Example: "*13". Where 3 is the number of the shortcut.

=== Voice Mailbox ===
To adjust your voice mail box, you will have to have activated your voice mail service beforehand. If it isn't activated, you have to request a voice mail box here:

 * https://helpdesk-anfrage.ethz.ch/hdweb/TelVoiceMailAnfragePre.do

If you already have the service set up, follow these steps to adjust you personal voice mail box.

If these steps don't cover your requirements, there is a precise description here:

 * English: https://www1.ethz.ch/id/services/list/telefonie/voicemailportal/voice_mail_eng.pdf
 * German: https://www1.ethz.ch/id/services/list/telefonie/voicemailportal/voice_mail_ger.pdf

==== Step 1: Logging into the client assistant and changing passwords ====
At first, you have to log into the [[http://www.voicemail.ethz.ch/cgi_bin/clientassistant/|client assistant]]. You will need to use your '''NETHZ Login name'''. The initial password is '''xpressions'''. Immediately after you've logged in, you have to '''change your password''' at the top of the site. Additionally you have to change your telephone password, to open your inbox messages. You can do this in the __Voice Mail System settings__. Your default password is '''12345''' and the new one has to have at least 5 digits also.

==== Step 2: Create a new recording ====
To create a new recording, you have to go to the menu __Recordings__.

{{attachment:voicemail_recording_1.jpg}}

Enter the number of the telephone you want to record the greeting with.

Please be sure to use the '''international telephone number format'''! (e.g '''41446320909''').

'''Rrring Rrring...''' Your phone is ringing.

Now you can use your phone as microphone. Use the following interface to tape your greeting. If you have finished your recording, click exit. No fear, now you can choose between save and delete.

==== Step 3: Use the recordings ====
To use the recorded greetings, you have to use the timesheet. Here you can choose, when you want to play which greeting.

{{attachment:voicemail_time.jpg}}

Telephone Manual

This page is a manual to simplify the handling of your telephone.

Basics

Here can you see the basic functions of the telephone, that are often used.

"Feste Anrufumleitung"

To setup a bypass, follow these steps:

  1. Goto "Ziele" --> "Umleitung" --> "Feste Umleitung".

  2. Enter the destination-number.
  3. To activate or deactivate the bypass press the Button "Anruf umleiten" on your telephone.

"Anruf weitergeben"

During a call you can pass it on to another extension by executing following steps:

  1. During the call, press "Rückfrage".
  2. Enter the number you want to connect with. Now you can speak to this person.
  3. As soon as you have rung off, the call is passed on to the third party.

"Kurzwahl"

To set up quick dialing for a number, you have to follow these steps:

  1. Goto "Service Menü" --> "Ziele" --> "Kurzrufnummer".

  2. There you have to choose a shortcut between 1 to 9.
  3. If the chosen shortcut happens to be free, you can enter the number. Otherwise you will have to replace the number.
  4. To use quick dialing you have to enter "*1<shortcut>". Example: "*13". Where 3 is the number of the shortcut.

Voice Mailbox

To adjust your voice mail box, you will have to have activated your voice mail service beforehand. If it isn't activated, you have to request a voice mail box here:

If you already have the service set up, follow these steps to adjust you personal voice mail box.

If these steps don't cover your requirements, there is a precise description here:

Step 1: Logging into the client assistant and changing passwords

At first, you have to log into the client assistant. You will need to use your NETHZ Login name. The initial password is xpressions. Immediately after you've logged in, you have to change your password at the top of the site. Additionally you have to change your telephone password, to open your inbox messages. You can do this in the Voice Mail System settings. Your default password is 12345 and the new one has to have at least 5 digits also.

Step 2: Create a new recording

To create a new recording, you have to go to the menu Recordings.

Enter the number of the telephone you want to record the greeting with.

Please be sure to use the international telephone number format! (e.g 41446320909).

Rrring Rrring... Your phone is ringing.

Now you can use your phone as microphone. Use the following interface to tape your greeting. If you have finished your recording, click exit. No fear, now you can choose between save and delete.

Step 3: Use the recordings

To use the recorded greetings, you have to use the timesheet. Here you can choose, when you want to play which greeting.

TelephoneManual (last edited 2020-08-31 15:10:28 by maegger)