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#rev 2020-09-10 stroth
#rev 2018-09-24 stroth
## page was renamed from Services/IDESInstallation
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This guide explains how to download software you ordered from the [[https://itshop.ethz.ch/|IT Shop (ITSM)]] (previously known as IDES or Stud-IDES).
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This guide shows you how to connect to IDES or Stud-IDES.
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If you're an employee, use "ides" as server name, if you're a student use "stud-ides". For brevity's sake, this guide will use "ides" throughout the rest of the page. == Connecting to your IT Shop network share ==
 * To download your software you need to connect to your personal share from the IT Shop
 * It is important to include the "$" at the end of the paths mentioned below!
 * Access to the IT Shop is only possible from within the ETH network. If you're connecting from the outside you need to open a [[Workstations/Network/VPN|VPN]] connection to ETH before continuing
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= Connecting to IDES = === Windows ===
 * Open a connection with Explorer to the network share<<BR>>`\\software.ethz.ch\<ETH user name>$`
 * On a self-managed windows client make sure to connect with your ETH user name including the domain, as in "d\ETH user name"
 * Enter your ETH network password when prompted.
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If you're connecting from outside ETH, please open a [[ Workstations/Network/VPN | VPN ]] connection to ETH first. === Linux ===
'''Variant 1'''
 * Apply the [[Services/FileAccess/CIFSLinux#Protocol configuration|protocol configuration]] to raise the client protocol level.
 * See examples for [[Services/FileAccess/CIFSLinux#Desktop File Managers|Desktop File Managers]] and use the following server address:<<BR>>`smb://software.ethz.ch/<ETH user name>$`
 * If you have [[Services/FileAccess/CIFSLinux#smbclient|smbclient]] installed, run the following command to connect, you will be prompted for your ETH network password:<<BR>>`smbclient -W d -U <ETH user name> -m SMB3 //software.ethz.ch/<ETH user name>$`
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== Windows == '''Variant 2'''
 * /!\ '''IMPORTANT!''' Using {{{smbget}}} is more like wget. Which means, you need to know the files or folders you want to download. But in most cases, the IT Shop description has information about that. E.g. if you buy the Sophos antivirus client for Linux, you will find something like {{{The software can be found in the following directory: Sophos__Linux__ML}}} in the description.
 * Make sure you are in a Folder, where you want to download your product:
 {{{
 $ cd ~/Downloads
 }}}
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Map a network drive to \\ides.ethz.ch\<your_n.ethz-login>.  * Download provided software as followed:
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When asked, input your n.ethz password.  {{{
 $ smbget -R 'smb://d;<ETH_user_name>@software.ethz.ch/<ETH_user_name>$/'
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== Linux ==  # -R : Recursively download files
 # smb://d; : Use the D Domain
 # <ETH_user_name> : your personal ETH user name
 }}}
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=== Via Nautilus === == Copying data ==
=== Windows ===
As you connected to a share, standard operations with Explorer are possible. Simply select folders to copy, press `CTRL+C` and paste them into the local folder of your choice.
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Open a terminal and type the following command:
{{{
 $ nautilus smb://ides.ethz.ch/<your_n.ethz-login>
}}}		 === Linux ===
smbclient is used with commands similar to ftp. The commands you are most likely to use are:
 * '''ls''' to list directory contents
 * '''cd''' to change directories
 * '''get''' to download a file
 * '''quit ''' to leave smbclient
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The Domain is: D

=== On the command line ===

Install smbclient first. Then run the follwoing command to connect: "smbclient \\\\ides.ethz.ch\\<your_n.ethz-login>". You will be prompted for your n.ethz password.

If successful, you will get a command prompt like this: "smb: \>"
To close the client, you can type "quit" and then press Enter

= Copying Folders =

In Windows and via Nautilus on Linux you will get a separate windows, simply select the folders you want to copy, copy them by pressing CTRL+C and paste them into a local folder by pressing CTRL+V

If you are using smblient, you will have to use FTP-like commands.

To copy a folder recursively from IDES to your local computer, do this:

 . Type "recurse", press Enter
 . Type "prompt OFF", press Enter
 . To copy a folder, type "mget <folder_name>", press Enter

= Possible problems with wireless-connections =

 * If there are connection-problems to IDES over the wireless-lan "ETH", it helps to use the wireless-lan "public" instead. Then login on the landing-page first, then connect to IDEs with one of the methods described above.		 Recursively downloading a folder:
 * Type '''recurse''', press Enter
 * Type '''prompt OFF''', press Enter
 * To copy a folder, type '''mget <folder_name>''', press Enter
----
[[CategoryEDUC]]

Contents

  1. Overview
    1. Connecting to your IT Shop network share
      1. Windows
      2. Linux
    2. Copying data
      1. Windows
      2. Linux

Overview

This guide explains how to download software you ordered from the IT Shop (ITSM) (previously known as IDES or Stud-IDES).

Connecting to your IT Shop network share

  • To download your software you need to connect to your personal share from the IT Shop
  • It is important to include the "$" at the end of the paths mentioned below!

  • Access to the IT Shop is only possible from within the ETH network. If you're connecting from the outside you need to open a VPN connection to ETH before continuing

Windows

  • Open a connection with Explorer to the network share
    \\software.ethz.ch\<ETH user name>$

  • On a self-managed windows client make sure to connect with your ETH user name including the domain, as in "d\ETH user name"
  • Enter your ETH network password when prompted.

Linux

Variant 1

  • Apply the protocol configuration to raise the client protocol level.

  • See examples for Desktop File Managers and use the following server address:
    smb://software.ethz.ch/<ETH user name>$

  • If you have smbclient installed, run the following command to connect, you will be prompted for your ETH network password:
    smbclient -W d -U <ETH user name> -m SMB3 //software.ethz.ch/<ETH user name>$

Variant 2

  • /!\ IMPORTANT! Using smbget is more like wget. Which means, you need to know the files or folders you want to download. But in most cases, the IT Shop description has information about that. E.g. if you buy the Sophos antivirus client for Linux, you will find something like The software can be found in the following directory: Sophos__Linux__ML in the description.

  • Make sure you are in a Folder, where you want to download your product: 
     $ cd ~/Downloads
  • Download provided software as followed: 
     $ smbget -R 'smb://d;<ETH_user_name>@software.ethz.ch/<ETH_user_name>$/'

 # -R                : Recursively download files
 # smb://d;          : Use the D Domain
 # <ETH_user_name>   : your personal ETH user name

Copying data

Windows

As you connected to a share, standard operations with Explorer are possible. Simply select folders to copy, press CTRL+C and paste them into the local folder of your choice.

Linux

smbclient is used with commands similar to ftp. The commands you are most likely to use are:

  • ls to list directory contents

  • cd to change directories

  • get to download a file

  • quit to leave smbclient

Recursively downloading a folder:

  • Type recurse, press Enter

  • Type prompt OFF, press Enter

  • To copy a folder, type mget <folder_name>, press Enter

CategoryEDUC

Services/ITShopInstallation (last edited 2023-09-26 09:23:23 by hgiger)