Overview

This guide explains how to download software you ordered from the IT Shop (ITSM) (previously known as IDES or Stud-IDES).

Connecting to your IT Shop network share

• To download your software you need to connect to your personal share from the IT Shop
• It is important to include the "$" at the end of the paths mentioned below!

• Access to the IT Shop is only possible from within the ETH network. If you're connecting from the outside you need to open a VPN connection to ETH before continuing

Windows

• Open a connection with Explorer to the network share
  \\software.ethz.ch\<ETH user name>$

• On a self-managed windows client make sure to connect with your ETH user name including the domain, as in "d\ETH user name"
• Enter your ETH network password when prompted.

Linux

Variant 1

• Apply the protocol configuration to raise the client protocol level.

• See examples for Desktop File Managers and use the following server address:
  smb://software.ethz.ch/<ETH user name>$

• If you have smbclient installed, run the following command to connect, you will be prompted for your ETH network password:
  smbclient -W d -U <ETH user name> -m SMB3 //software.ethz.ch/<ETH user name>$

Variant 2

• IMPORTANT! Using smbget is more like wget. Which means, you need to know the files or folders you want to download. But in most cases, the IT Shop description has information about that. E.g. if you buy the Sophos antivirus client for Linux, you will find something like The software can be found in the following directory: Sophos__Linux__ML in the description.

• Make sure you are in a Folder, where you want to download your product:
  cd ~/Downloads

• Download provided software as followed:

  smbget -R 'smb://d;<ETH_user_name>@software.ethz.ch/<ETH_user_name>$/'
  
  # -R                : Recursively download files
  # smb://d;          : Use the D Domain
  # <ETH_user_name>   : your personal ETH user name

Copying data

Windows

As you connected to a share, standard operations with Explorer are possible. Simply select folders to copy, press CTRL+C and paste them into the local folder of your choice.

Linux

smbclient is used with commands similar to ftp. The commands you are most likely to use are:

• ls to list directory contents

• cd to change directories

• get to download a file

• quit to leave smbclient

Recursively downloading a folder:

• Type recurse, press Enter

• Type prompt OFF, press Enter

• To copy a folder, type mget <folder_name>, press Enter

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