Overview

This guide explains how to download software you ordered from the IT Shop (ITSM) (previously known as IDES or Stud-IDES).

Connecting to your IT Shop network share

• To download your software you need to connect to your personal share from the IT Shop
• It is important to include the "$" at the end of the paths mentioned below!

• Access to the IT Shop is only possible from within the ETH network. If you're connecting from the outside you need to open a VPN connection to ETH before continuing

Windows

• Open a connection with Explorer to the network share
  \\software.ethz.ch\<ETH user name>$

• On a self-managed windows client make sure to connect with your ETH user name including the domain, as in "d\ETH user name"
• Enter your ETH network password when prompted.

Linux

• Apply the protocol configuration to raise the client protocol level.

• See examples for Desktop File Managers and use the following server address:
  smb://software.ethz.ch/<ETH user name>$

• If you have smbclient installed, run the following command to connect, you will be prompted for your ETH network password:
  smbclient -W d -U <ETH user name> -m SMB3 //software.ethz.ch/<ETH user name>$

Copying data

Windows

As you connected to a share, standard operations with Explorer are possible. Simply select folders to copy, press CTRL+C and paste them into the local folder of your choice.

Linux

smbclient is used with commands similar to ftp. The commands you are most likely to use are:

• ls to list directory contents

• cd to change directories

• get to download a file

• quit to leave smbclient

Recursively downloading a folder:

• Type recurse, press Enter

• Type prompt OFF, press Enter

• To copy a folder, type mget <folder_name>, press Enter

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