Printing: Solving printer problems

Stopping a running print job

User are able to stop their printing Jobs by them self, use this link. If you feel that you are manually challenged in any way, please call support@ee.ethz.ch for assistance! We will gladly remove any stuck paper for you.

A printer's toner cartridge is empty or the maintenance kit must be replaced

If there is no one, contact ISG.EE support (write an e-mail to support@ee.ethz.ch or make a phone call to 20909).

A printer runs out of paper

If a printer's paper tray is empty, just fill the tray with the stock paper that should be provided close by the printer in open view. If there is no paper available, contact the ISG.EE support (write an e-mail to support@ee.ethz.ch or make a phone call to 20909).

A printer seems to have a paper jam

If you don't manage to resolve the jam yourself (please be careful when opening the printer), contact ISG.EE support (write an e-mail to support@ee.ethz.ch or make a phone call to 20909). We will gladly help!

Printing: Reporting an unsolvable problem

In case you are unable to solve your problem as listed above:


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Printing/PrinterProblems (last edited 2020-09-09 14:08:10 by adjordje)