Managed Windows Computing Environment D-ITET-ISG

Username and password

• To login on a managed Windows Workstation use your ETH Account password.
• If you don't know your ETH Account password or if you have forgotten it...

  • Please visit our office in ETF/D/106. Bring some identification (ETH card, Student card) and we can change your ETH Account password. Passports, Driving Licenses and anything similar are no valid identification! They only proof that you are the person you pretend to be but doesn't proof you are working/studing at ETH.

  • Due to security reasons, we do not send passwords by email or advise password on the phone.

Support and Support Information

We'll help you to help yourself. Much information about our computing environment can be found in this wiki.

Primary source of information: http://computing.ee.ethz.ch

If you have a question that is not answered on the Computing website:

• Ask somebody else in your office

• Send an email to support@ee.ethz.ch (Support ISG.EE)

• In urgent cases, call Support at 20909. Our office hours are from 09:00 17:00 o'clock

Printing

You can configure most printers at D-ITET yourself.

• Instructions how to install a printer on managed Windows Systems https://computing.ee.ethz.ch/Workstations/NashuatecWindowsManaged

Email

• http://computing.ee.ethz.ch/Workstations/Windows/MailSettings

Vacation Message in Email

See https://computing.ee.ethz.ch/Email/Vacation

Before you leave the office, try sending yourself an email from an external email address to ensure the vacation message works.

If you are using the Email Services provided by ID (Exchange), you can set the out-of-office message directly in Outlook or in the Microsoft Outlook Web Access, accessible via https://mail.ethz.ch/exchange

After logging in, click on "Options" on the left side to set the vacation message.

Software

Software cannot be installed by yourself. Please visit https://computing.ee.ethz.ch/Workstations/Windows/SoftwareInstallation for more information.

Exception:

• Adobe Products. If "Adobe Creative Cloud All Apps" is installed on your computer, users can install or uninstall Adobe Apps without elevated credentials.

• More information about Adobe products at https://computing.ee.ethz.ch/AdobeCreativeCloud .

Data

Personal Data

You should save your personal data (created files) to a folder on the H: drive which is secured by a nightly backup. We can also restore data from a previous day if you delete something accidentally. For a reqeust, send an email to support@ee.ethz.ch

Your home drive contains profile data. Therefore, do not delete these folders "to make space" or "clean up a bit".

Local Temporary Data

On every Windows host, there is a folder called C:\Scratch (the equivalent folder on a Linux box would be /scratch). We recommend to use this folder for processing large amounts of computing data. This will also result in a performance boost because you will not read and write data via the network.

Please be aware that C:\Scratch is not secured by a backup. If the harddisc crashes, your data will be lost.

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