With Windows 7, the user-based software installation experience has changed compared to Windows XP.

Software Installation

As a standard user, you cannot install software yourself anymore. We try to provide with a workstation that is tailored to your position and working needs.

Local Software Installation

If you still need some software to be installed, please contact us via email at support@. You can speed up the process by including some information:

• Is the software available on IDES?

• Does an installation package exist? This can be checked at http://computing.ee.ethz.ch/SoftwareProvidedByID

• Is a license required? If yes, has your institute already bought some licenses?

Software Re-Packaging Server

If your institute has a service agreement with ISG.EE, you can order software to be re-packaged. Afterwards, the software can deployed to the workstations in your institute.

Default processing time is 4 weeks. You can help by providing the following information:

• Is the software available on IDES?

• Does an installation package exist? This can be checked at http://computing.ee.ethz.ch/SoftwareProvidedByID

• Is a license required? If yes, has your institute already bought some licenses?

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