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| = Status = | = General Informations = * This page lists announcements and status messages for IT services managed by [[http://www.isg.ee.ethz.ch/|ISG.EE]]. * For notifications and announcements of central IT services managed by ID, please visit https://www1.ethz.ch/id/servicedesk/sysstat/index_EN * For a detailed status overview of central IT services managed by ID, please visit http://eranger3.ethz.ch/Ueberwachung/index.html |
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| <<Anchor(2010-11-26-servers-down)>> | ||||<style="border-width: 1px 0px; border-color: rgb(85, 136, 238); padding: 0.6em;">'''Status-Key''' || ||<style="border: medium none;"> {{attachment:Status/green.gif}} ||<style="border: medium none;">Resolved || ||<style="border: medium none;"> {{attachment:Status/orange.gif}} ||<style="border: medium none;">Still working but with some errors || ||<style="border-width: medium medium 1px; border-top: medium none rgb(85, 136, 238); border-left: medium none rgb(85, 136, 238); border-right: medium none rgb(85, 136, 238); border-color: rgb(85, 136, 238);"> {{attachment:Status/red.gif}} ||<style="border-width: medium medium 1px; border-top: medium none rgb(85, 136, 238); border-left: medium none rgb(85, 136, 238); border-right: medium none rgb(85, 136, 238); border-color: rgb(85, 136, 238);">Pending || |
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| == cooling water system outage on clusters == | = Current status reports = |
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| <<Anchor(2016-09-12-network-outage)>> | |
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| '''2010-11-26: 4:40 PM''' | == Networkoutage ETH == '''STATUS:''' {{attachment:Status/orange.gif}} |
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| server racks are cooled again, all hosts except of autserv02 are running and can be used. | 2016-02-09 08:20:: ETH wide network outage due to hardware problems for the firewall infrastructure. |
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| '''2010-11-26: 4:00 PM''' server racks are still down. --> Update follows at 5 PM or earlier '''2010-11-26: 3:10 PM''' One of the cooling water pumps installed in ETZ/D/96.2 does not work correctly. This forces some of the racks in this server room to shutdown in order to protect the servers from thermal damage. '''clusters from IFH, IBT, BIWI, TIK, IKT and VAW are affected.''' the facility management is working on solving the problem. --> Update follows at 4 PM <<Anchor(2010-11-23-email-phishing-attack)>> == Email Phishing attack == '''2010-11-23''' Yesterday between 18:20 and 19:50 about 320 Phishing Mails have been sent to different Users at D-ITET. The Mails pretend to come from ''IT Support Group'' and contain the subject ''ISG.EE Webmail Alert''. The mail tells something about ''spammers'' that have compromised ''the'' ISG.EE Webmail Account and that you should provide your '''Username, Password''' and some '''Alternate Email'''. Please remember, that the ISG.EE Team will '''NEVER ask you for your Password!''' If you still have replied to this phishing mail please contact us '''immediately''' under support@ee.ethz.ch so that we can plan with you the next steps to keep your account safe. <<Anchor(2010-11-17-oenone-crash)>> == oenone home server crash == '''2010-11-17''' During this night at around 00:15 '''oenone''' one of our home-servers crashed. Users with homes on oenone where affected, these are '''BIWI''', '''VAW''', '''Collegium Helveticum''', '''Control''', '''IBT''', '''IKT'''. The server is now checking the filesystems and comming up again. We are sorry for the caused inconvenience and we are investigating the problem. '''Update: 08:00''': oenone is now up and running again. '''Update: 2010-11-18 07:30''' We opened a support case at Sun/Oracle for this server. |
2016-02-09 12:35:: Network is back online and services are being recovered. |
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| <<Anchor(2010-11-16-servers-down)>> | <<Anchor(2016-02-10-maintenance-polaris)>> |
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| == cooling water system outage for some clusters == | == Maintenance login.ee.ethz.ch and cronbox.ee.ethz.ch service == '''STATUS:''' {{attachment:Status/green.gif}} |
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| '''2010-11-16:''' | 2016-02-10: 06:05:: The server for the [[Services/Cronjob|cronbox]] and login service is currently beeing updated from Debian Wheezy to Debian Jessie. The services will be temporarly unavailable. |
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| On last friday evening one of the cooling water pumps installed in ETZ/D/96.2 stopped working correctly. This forced some of the racks in this server room to shutdown in order to protect the servers from thermal damage. '''All clusters from IFH, IBT, BIWI, TIK, IKT and VAW were affected.''' | 2016-02-10: 12:00:: Server update is done. ---- = Archived status reports = |
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The facility management is working on solving the problem. The servers are currently (08:35) down again. Please, even if they come up again, do not use them for long-timed computations as we still do not know when exactly the technician has solved the issue. '''Update: 2010-11-17 08:25:''' The rack systems are running now with only one cooling water pump. A new pump is ordered by the rack company. '''Update: 2010-11-18 16:00:''' Planed substitution of broken pump will be on 25.11 or 26.11. |
[[Status/Archive/2015|2015]] [[Status/Archive/2014|2014]] [[Status/Archive/2013|2013]] [[Status/Archive/2012|2012]] [[Status/Archive/2011|2011]] [[Status/Archive/2010|2010]] |
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| [[CategoryEDUC]] |
General Informations
This page lists announcements and status messages for IT services managed by ISG.EE.
For notifications and announcements of central IT services managed by ID, please visit https://www1.ethz.ch/id/servicedesk/sysstat/index_EN
For a detailed status overview of central IT services managed by ID, please visit http://eranger3.ethz.ch/Ueberwachung/index.html
Status-Key |
|
|
Resolved |
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Still working but with some errors |
|
Pending |
Current status reports
Networkoutage ETH
STATUS: 
- 2016-02-09 08:20
- ETH wide network outage due to hardware problems for the firewall infrastructure.
- 2016-02-09 12:35
- Network is back online and services are being recovered.
Maintenance login.ee.ethz.ch and cronbox.ee.ethz.ch service
STATUS: 
- 2016-02-10: 06:05
The server for the cronbox and login service is currently beeing updated from Debian Wheezy to Debian Jessie. The services will be temporarly unavailable.
- 2016-02-10: 12:00
- Server update is done.