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| = Status = | = General Informations = * This page lists announcements and status messages for IT services managed by [[http://www.isg.ee.ethz.ch/|ISG.EE]]. * For notifications and announcements of central IT services managed by ID, please visit https://www.ethz.ch/services/de/it-services/service-desk.html * For a detailed status overview of central IT services managed by ID, please visit https://ueberwachung.ethz.ch |
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| <<Anchor(2010-11-26-servers-down)>> | ||||<style="border-width: 1px 0px; border-color: rgb(85, 136, 238); padding: 0.6em;">'''Status-Key''' || ||<style="border: medium none;"> {{attachment:Status/green.gif}} ||<style="border: medium none;">Resolved || ||<style="border: medium none;"> {{attachment:Status/orange.gif}} ||<style="border: medium none;">Still working but with some errors || ||<style="border-width: medium medium 1px; border-top: medium none rgb(85, 136, 238); border-left: medium none rgb(85, 136, 238); border-right: medium none rgb(85, 136, 238); border-color: rgb(85, 136, 238);"> {{attachment:Status/red.gif}} ||<style="border-width: medium medium 1px; border-top: medium none rgb(85, 136, 238); border-left: medium none rgb(85, 136, 238); border-right: medium none rgb(85, 136, 238); border-color: rgb(85, 136, 238);">Pending || |
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| == cooling water system outage for some clusters == | = Current status reports = |
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| '''2010-11-26: 4:00 PM''' | <<Anchor(2017-10-18-outage-etz-d-96-2)>> |
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| server racks are still down. --> Update follows at 5 PM or earlier |
== Outage of Servers in Serverroom ETZ/D/96.2 == '''Status:''' {{attachment:Status/red.gif}} |
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| '''2010-11-26: 3:10 PM''' | 2017-10-18 10:30:: Outage of most racks in ETZ/D/96.2 (cooling problem) . Most compute servers are offline. |
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| One of the cooling water pumps installed in ETZ/D/96.2 does not work correctly. This forces some of the racks in this server room to shutdown in order to protect the servers from thermal damage. '''clusters from IFH, IBT, BIWI, TIK, IKT and VAW are affected.''' the facility management is working on solving the problem. |
<<Anchor(2017-05-13-outage-etz-d-96-2)>> |
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| --> Update follows at 4 PM | == Outage Servers in Serverroom ETZ/D/96.2 == '''Status:''' {{attachment:Status/green.gif}} |
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| <<Anchor(2010-11-23-email-phishing-attack)>> | 2017-05-13 20:00:: Outage of some racks in ETZ/D/96.2. Several compute servers offline. 2017-05-13 23:59:: Most of the servers are back online. 2017-05-15 08:45:: Status of remaining servers verified. All back online. |
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| == Email Phishing attack == | <<Anchor(2017-03-24-cronbox-login-ssh-keys)>> |
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| '''2010-11-23''' | == Cronbox/Login Server migration: new SSH host key == '''Status:''' {{attachment:Status/green.gif}} |
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| Yesterday between 18:20 and 19:50 about 320 Phishing Mails have been sent to different Users at D-ITET. The Mails pretend to come from ''IT Support Group'' and contain the subject ''ISG.EE Webmail Alert''. The mail tells something about ''spammers'' that have compromised ''the'' ISG.EE Webmail Account and that you should provide your '''Username, Password''' and some '''Alternate Email'''. Please remember, that the ISG.EE Team will '''NEVER ask you for your Password!''' If you still have replied to this phishing mail please contact us '''immediately''' under support@ee.ethz.ch so that we can plan with you the next steps to keep your account safe. | 2017-03-24 17:00:: The cronbox and login server has moved to a new host. A new SSH host key has been generated: {{{ 4096 MD5:fc:a8:00:5b:64:90:86:a1:fb:49:75:ef:55:58:90:b3 (RSA) 4096 SHA256:v48HAAAjr+avnPAESdQzazSriKYZeTGGtIPKfoE8Dg0 (RSA) }}} The SSH host key is as well listed on: https://people.ee.ethz.ch/ |
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| <<Anchor(2010-11-17-oenone-crash)>> | Remember:: '''Always''' verify a fingerprint of a SSH host key before accepting it. |
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| == oenone home server crash == | <<Anchor(2017-01-07-Mailsystem migration)>> |
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| '''2010-11-17''' | == EE Mailsystem migration == '''STATUS:''' {{attachment:Status/green.gif}} '''Mailsystem up''' |
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| During this night at around 00:15 '''oenone''' one of our home-servers crashed. Users with homes on oenone where affected, these are '''BIWI''', '''VAW''', '''Collegium Helveticum''', '''Control''', '''IBT''', '''IKT'''. The server is now checking the filesystems and comming up again. | 2017-01-08 15:00:: The new mailsystem is now started. In case of unattended problems we will stop it again to prevent data loss and to analyze the problem. |
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| We are sorry for the caused inconvenience and we are investigating the problem. | 2017-01-07 24:00:: Not all testcases could be performed. We now plan to enable the new system about noon. |
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| '''Update: 08:00''': oenone is now up and running again. | 2017-01-07 20:45:: Old Mailserver Configuration migrated, starting the mailserver testing |
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| '''Update: 2010-11-18 07:30''' We opened a support case at Sun/Oracle for this server. | 2017-01-07 14:00:: User mailbox data migrated, starting mailserver configuration migration 2017-01-07 07:00:: All mail services are stopped. Mailbox data copy started. <<Anchor(2016-09-12-network-outage)>> == Networkoutage ETH == '''STATUS:''' {{attachment:Status/green.gif}} 2016-02-09 08:20:: ETH wide network outage due to hardware problems for the firewall infrastructure. In any case, please reboot your computer before continue. 2016-02-09 12:35:: Network is back online and services are being recovered. Due to the hardware failure 53 network zones were affected. The problem got localized and resolved. 2016-02-09 14:25:: Our systems should be all back to normal. In case you experience any problem please contact support via mailto:support@ee.ethz.ch. <<Anchor(2016-02-10-maintenance-polaris)>> == Maintenance login.ee.ethz.ch and cronbox.ee.ethz.ch service == '''STATUS:''' {{attachment:Status/green.gif}} 2016-02-10: 06:05:: The server for the [[Services/Cronjob|cronbox]] and login service is currently beeing updated from Debian Wheezy to Debian Jessie. The services will be temporarly unavailable. 2016-02-10: 12:00:: Server update is done. = Archived status reports = [[Status/Archive/2015|2015]] [[Status/Archive/2014|2014]] [[Status/Archive/2013|2013]] [[Status/Archive/2012|2012]] [[Status/Archive/2011|2011]] [[Status/Archive/2010|2010]] |
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<<Anchor(2010-11-16-servers-down)>> == cooling water system outage for some clusters == '''2010-11-16:''' On last friday evening one of the cooling water pumps installed in ETZ/D/96.2 stopped working correctly. This forced some of the racks in this server room to shutdown in order to protect the servers from thermal damage. '''All clusters from IFH, IBT, BIWI, TIK, IKT and VAW were affected.''' The facility management is working on solving the problem. The servers are currently (08:35) down again. Please, even if they come up again, do not use them for long-timed computations as we still do not know when exactly the technician has solved the issue. '''Update: 2010-11-17 08:25:''' The rack systems are running now with only one cooling water pump. A new pump is ordered by the rack company. '''Update: 2010-11-18 16:00:''' Planed substitution of broken pump will be on 25.11 or 26.11. ---- |
[[CategoryEDUC]] |
General Informations
This page lists announcements and status messages for IT services managed by ISG.EE.
For notifications and announcements of central IT services managed by ID, please visit https://www.ethz.ch/services/de/it-services/service-desk.html
For a detailed status overview of central IT services managed by ID, please visit https://ueberwachung.ethz.ch
Status-Key |
|
|
Resolved |
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Still working but with some errors |
|
Pending |
Current status reports
Outage of Servers in Serverroom ETZ/D/96.2
Status: 
- 2017-10-18 10:30
- Outage of most racks in ETZ/D/96.2 (cooling problem) . Most compute servers are offline.
Outage Servers in Serverroom ETZ/D/96.2
Status: 
- 2017-05-13 20:00
- Outage of some racks in ETZ/D/96.2. Several compute servers offline.
- 2017-05-13 23:59
- Most of the servers are back online.
- 2017-05-15 08:45
- Status of remaining servers verified. All back online.
Cronbox/Login Server migration: new SSH host key
Status:
- 2017-03-24 17:00
- The cronbox and login server has moved to a new host. A new SSH host key has been generated:
4096 MD5:fc:a8:00:5b:64:90:86:a1:fb:49:75:ef:55:58:90:b3 (RSA) 4096 SHA256:v48HAAAjr+avnPAESdQzazSriKYZeTGGtIPKfoE8Dg0 (RSA)
The SSH host key is as well listed on: https://people.ee.ethz.ch/
- Remember
Always verify a fingerprint of a SSH host key before accepting it.
EE Mailsystem migration
STATUS: Mailsystem up
- 2017-01-08 15:00
- The new mailsystem is now started. In case of unattended problems we will stop it again to prevent data loss and to analyze the problem.
- 2017-01-07 24:00
- Not all testcases could be performed. We now plan to enable the new system about noon.
- 2017-01-07 20:45
- Old Mailserver Configuration migrated, starting the mailserver testing
- 2017-01-07 14:00
- User mailbox data migrated, starting mailserver configuration migration
- 2017-01-07 07:00
- All mail services are stopped. Mailbox data copy started.
Networkoutage ETH
STATUS:
- 2016-02-09 08:20
- ETH wide network outage due to hardware problems for the firewall infrastructure. In any case, please reboot your computer before continue.
- 2016-02-09 12:35
- Network is back online and services are being recovered. Due to the hardware failure 53 network zones were affected. The problem got localized and resolved.
- 2016-02-09 14:25
Our systems should be all back to normal. In case you experience any problem please contact support via mailto:support@ee.ethz.ch.
Maintenance login.ee.ethz.ch and cronbox.ee.ethz.ch service
STATUS:
- 2016-02-10: 06:05
The server for the cronbox and login service is currently beeing updated from Debian Wheezy to Debian Jessie. The services will be temporarly unavailable.
- 2016-02-10: 12:00
- Server update is done.