General Informations
This page lists announcements and status messages for IT services managed by ISG.EE.
For notifications and announcements of central IT services managed by ID, please visit https://www1.ethz.ch/id/servicedesk/sysstat/index_EN
For a detailed status overview of central IT services managed by ID, please visit http://eranger3.ethz.ch/Ueberwachung/index.html
Status-Key |
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Resolved |
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Still working but with some errors |
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Pending |
Problems sending emails because of LDAP outage
STATUS:
- 2014-12-02: 16:15
- Set status to green as we had no other problems.
- 2014-11-30: 23:15
- We have reconfigured dovecot to use another ldap server. Currently it looks that sending emails with dovecot or roundcube is working again. But since we do not know the cause of the outtage it could be possible, that this newly configured LDAP server could also crash.
- 2014-11-30: 16:50
- One of the main LDAP Servers (ldaps-rz-2) from the informatik dienste, used to authenticate the sending user, is not available anymore.
Maintenance work on D-ITET's central IT infrastructure
STATUS:
- 2014-11-22: 14:00
- All services are back online.
- 2014-11-22: 10:00-16:00
- To keep our systems up to date with the newest software and security releases, we need to update our servers on a regular basis. For this reason we are going to install latest Oracle patches on our main servers. The servers will be rebooted during this maintenance.
To prevent data corruption/loss please do the following:
- save all open files
- close all running applications
- logout from all ITET systems (Linux, Windows)
- shutdown your personal PC/Desktop
- do not establish any connection from outside
More details:
- servers concerned: DRWHO, TARDIS, OENONE, SPITFIRE, YOSEMITE
- webpages hosted on these systems are NOT available
- NO mail access, NO outgoing mails (incoming mails WON'T get lost)
Server room ETZ D 96 down
STATUS:
- 2014-11-14: 07:00
- bender30 online
- 2014-11-13: 17:10
- All servers listed below should be back online. With the exception of bender30 which seems to have a more serious problem.
- 2014-11-13: 15:45
- The cooling system in ETZ D 96 should be back to normal operation. We will progressively power on all servers listed below.
- 2014-11-13: 15:24
- The cooling system in ETZ D 96 has temporarily been out of order. To prevent a overheating of the servers, all racks in ETZ D 96 have automatically been shut down. Affected servers include
- arton*
- autserv*
- bender*
- biwirender*
- colombo*
- ifhlux*
- nariwork*
- tik*x
- vierzack*
Server oenone NFS problems
STATUS:
- 2014-11-07: 23:50
We see NFS related problems on server oenone again. Affected were homes of all users from AUT, BIWI, IKT and VAW. This issue also affects related webpages and services.
- 2014-11-08: 05:00
- The system is again recovered and back online.
YOSEMITE shutdown for maintenance
STATUS:
- 2014-08-21: 07:00
- Server YOSEMITE is back online
- 2014-08-21: 07:00
- Server YOSEMITE is down for emergency maintenance
Webmail outage
STATUS:
- 2014-06-30: 18:25
- Webmail is running normal.
- 2014-06-30: 17:30
- Our webmail server "roundcube" is currently down due to maintenance.
Swisstime outage
STATUS:
- 2014-06-05
- Due to a new Linux kernel vulnerability all of our workstations, compute cluster servers and service servers will be rebooted.
Swisstime outage
STATUS:
- 2014-05-26: 17:00
- Our time server "swisstime" is currently offline due to a switch hardware failure.
- 2014-05-27: 15:30
- The switch has been replaced and reconfigured.
OpenSSL Heartbleed vulnerability
STATUS:
- 2014-04-07: 21:00
- we got aware of a OpenSSL vulnerability in OpenSSL's support for the TLS/DTLS Heartbeat extension. Memory from either client or server can be recovered by an attacker. This vulnerability might allow an attacker to compromise the private key and other sensitive data in memory.
- 2014-04-08: 06:30
- Relying on the updates of our used distribution we rolled out the update and had at this time already patched versions on all vulnerable servers.
- 2014-04-10: 08:00
- Updates were rolled out also on Clients side.
- 2014-04-14: 12:00
- OpenSSL certificates are replaced for previously affected services on the vulnerable servers.
- 2014-04-16: 16:00
Informatikdienste announce that they also patched all relevant services and advice customers to change the password. We confirm that this step is strongly recommended. Note in particular that the vulnerability was already exploited since November 2013 to collect passwords, session data, private keys, etc.
No Emails accepted from webservers
STATUS:
- 2014-04-14: 14:00
- The plugin which caused this malicious behavior has been deactivated. Email connections from the webcluster work now as intended.
- 2014-04-13: 18:00
- A webform has been missused to send spam over our infrastructure. In order to make sure this does not happen again until we investigate the case, all emails sent from our webservers will be rejected. Unfortunately some scripts do not realize this rejection and create a success message.
We appologize for this.
Maintenance work on D-ITET's central IT infrastructure
STATUS:
- 2014-04-12: 15:50
- All services are back online
- 2014-04-12: 10:00-16:00
- To keep our systems up to date with the newest software and security releases, we need to update our servers on a regular basis. For this reason we are going to install latest Oracle patches on our main servers. The servers will be rebooted during this maintenance
To prevent data corruption/loss please do the following:
- save all open files
- close all running applications
- logout from all ITET systems (Linux, Windows)
- shutdown your personal PC/Desktop
- do not establish any connection from outside
More details:
- servers concerned: DRWHO, TARDIS, OENONE, SPITFIRE, YOSEMITE
- webpages hosted on these systems are NOT available
- NO mail access, NO outgoing mails (incoming mails WON'T get lost)
Networkmaintenance affecting some services
STATUS:
Netzwerkdienste is doing an router update between 6:30 and 7:00 on 2014-01-07. This can cause a downtime of the network reaching the following services for about 15 minutes:
Subversion service on svn.ee.ethz.ch
Sympa mailinglists on lists.ee.ethz.ch (both mailing and webinterface). Note: No mails will be lost