Revision 1 as of 2011-01-20 12:02:03

Clear message

Problem

I still receive [mailbox-guard] emails telling me my inbox is over quota. But my inbox is empty. What can i do?

Solution

Using IMAP, mails you delete are only "marked as deleted", hence still use disk-space. Often they are just not shown anymore by the mail client. To definitely purge them, follow these steps:

Alpine
Press "X"
AppleMail
Press "Shift + ⌘ + Backspace"
Thunderbird
Select the mailbox and choose "Compact Mailboxes" from the File menu
Outlook & Entourage
Select the mailbox and choose "Purge deleted messages" from the Edit menu
Eudora
in the Special menu select "Compact Mailboxes" or set your account-properties to automatically purge old mail
http://email.ee.ethz.ch
select "Purge Deleted" in the upper-right-hand corner