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← Revision 14 as of 2020-09-09 13:04:55 ⇥
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| #rev 2018-11-23 maegger #rev 2020-09-09 maegger |
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| I still receive [mailbox-guard] emails telling me my inbox is over quota. But my inbox is empty. What can i do? | Whenever i try to delete an email, the line only gets crossed out. |
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| Using IMAP, mails you delete are only "marked as deleted", hence still use disk-space. Often they are just not shown anymore by the mail client. To definitely purge them, follow these steps: | Using IMAP, mails you delete are only "marked as deleted" and hence still use disk-space. Some Email clients just hide these marked emails, others show them in light gray or crossed out and others move them only to the Trash. In any case you still need some more steps to finally purge these emails. See below to see which steps are necessary for your email client: |
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| AppleMail:: After having moved your mails from the inbox to the other folder, use "Mailbox->Erase Deleted Items" from the menu or press Command-Shift-Backspace. Thunderbird:: Select the mailbox and choose "Compact Mailboxes" from the File menu Outlook & Entourage:: Select the mailbox and choose "Purge deleted messages" from the Edit menu Eudora:: in the Special menu select "Compact Mailboxes" or set your account-properties to automatically purge old mail http://email.ee.ethz.ch:: Select the emails which are grey (marked as deleted) and click the '''Move message to trash''' the button {{attachment:delete webmail.png}}. |
AppleMail:: After having moved your mails from the inbox to the other folder, use '''`Mailbox->Erase Deleted Item`''' from the menu or press Command-Shift-Backspace. Thunderbird:: Select the mailbox and choose '''`Compact Mailboxes`''' from the File menu Outlook & Entourage:: Select the {{{Folder}}} Menu, then search the {{{Purge}}} Icon. Finally either choose if the mails in this folder, this account or all accounts should be purged. http://email.ee.ethz.ch:: Once you have deleted any items that you no longer need, click on the Trash folder in the left Panel. Click on the cogwheel icon in the bottom left of the screen. Click empty. |
Problem
Whenever i try to delete an email, the line only gets crossed out.
Solution
Using IMAP, mails you delete are only "marked as deleted" and hence still use disk-space. Some Email clients just hide these marked emails, others show them in light gray or crossed out and others move them only to the Trash. In any case you still need some more steps to finally purge these emails. See below to see which steps are necessary for your email client:
- Alpine
- Press "X"
- AppleMail
After having moved your mails from the inbox to the other folder, use Mailbox->Erase Deleted Item from the menu or press Command-Shift-Backspace.
- Thunderbird
Select the mailbox and choose Compact Mailboxes from the File menu
- Outlook & Entourage
Select the Folder Menu, then search the Purge Icon. Finally either choose if the mails in this folder, this account or all accounts should be purged.
- http://email.ee.ethz.ch
- Once you have deleted any items that you no longer need, click on the Trash folder in the left Panel. Click on the cogwheel icon in the bottom left of the screen. Click empty.