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 Outlook & Entourage:: Select the {{{Folder}}} Tab, then search the {{{Purge}}} Icon. Finally either choose if the mails in this folder, this account or all mailboxes should be purged.
 http://email.ee.ethz.ch:: Select the emails which are in a light grey color and click the '''Move message to trash''' button {{attachment:delete webmail.png}}. After that switch to the '''Trash''' Folder, mark all messages you want to finally delete (you can press the control key to select multiple emails or press the alt key to select a range of emails) and press the very same button again. Notice that the description now states "Delete messages".
 Outlook & Entourage:: Select the {{{Folder}}} Menu, then search the {{{Purge}}} Icon. Finally either choose if the mails in this folder, this account or all accounts should be purged.
 http://email.ee.ethz.ch:: Once you have deleted any items that you no longer need, click on the Trash folder in the left Panel. Click on the cogwheel icon in the bottom left of the screen. Click empty..

Problem

Whenever i try to delete an email, the line only gets crossed out.

Solution

Using IMAP, mails you delete are only "marked as deleted" and hence still use disk-space. Some Email clients just hide these marked emails, others show them in light gray or crossed out and others move them only to the Trash. In any case you still need some more steps to finally purge these emails. See below to see which steps are necessary for your email client:

Alpine
Press "X"
AppleMail

After having moved your mails from the inbox to the other folder, use Mailbox->Erase Deleted Item from the menu or press Command-Shift-Backspace.

Thunderbird

Select the mailbox and choose Compact Mailboxes from the File menu

Outlook & Entourage

Select the Folder Menu, then search the Purge Icon. Finally either choose if the mails in this folder, this account or all accounts should be purged.

http://email.ee.ethz.ch
Once you have deleted any items that you no longer need, click on the Trash folder in the left Panel. Click on the cogwheel icon in the bottom left of the screen. Click empty..


CategoryMAIL

FAQ/IMAPDeleteMails (last edited 2020-09-09 13:04:55 by maegger)