Problem

The ISG.EE Support asked for Mail Headers instead of the Mail Body. How do is send the received Email with the Headers?

Solution

Mac OS X

Outlook 2013

Newer Outlook Versions do split up the Email Headers and Email Body. Therefore you have to do two different steps to achieve the same result as with the other Mail Clients. Copy the content of the Headers into a Text Editor (e.g. Notepad), then copy the content of the Body afterwards. Finally copy the whole content (header + body) into a new Email.

Headers

1. Open the particular email in a new window by double-clicking on the message in the message list. This step is important!

2. In the Menu click on File

3. Click on Info in the left, blue bar.

4. Click on Properties beneath the Header Test title. A new Window appears.

5. At the bottom of this window there should be a section called Internet headers. Click into it so that it gets the focus, then select the whole headers with CTRL-A. Copy (CTRL-C) and Paste (CTRL-V) the content into a new textfile (e.g. notepad).

Body

Outlook Web Access (mail.ethz.ch)

Roundcube (email.ee.ethz.ch)

Thunderbird

1. Select the Email

2. Press CTRL-U

3. Select the whole content with CTRL-A and copy (CTRL-C) and paste (CTRL-V) it into a new Email.

CategoryMAIL