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Configuration of Outlook 2013/2016

Outlook 2013 and Outlook 2016 are very similar and differ only in small parts. Therefore you can use these instructions on both clients.

The configuration below is divided into four sections, because the steps differ a little bit if you start from scratch or if you already used outlook before.

Configuration from scratch

  1. Start outlook
    • outlook_001.png

  2. The Outlook startup wizard will appear. Click Next > to start with the configuration.

    • outlook_002.png

  3. Tell outlook to connect to an email account. Select (X) Yes (1) then click the Next > (2) Button.

    • outlook_003.png

  4. In the next window choose Manual setup or additional server types (1) and then click the Next > (2) Button.

    • outlook_004.png

  5. You can now continue with the steps described in the Section: Common configuration part

Configuring an additional account

  1. Start outlook
    • outlook_001.png

  2. Select the Files tab, then select Info (1) and then click at the + Add Account (2) Button.

    • outlook_100.png

  3. In the next window choose Manual setup or additional server types (1) and then click the Next > (2) Button.

    • outlook_101.png

  4. You can now continue with the steps described in the Section: Common configuration part

Common configuration part

  1. configure your IMAP acocunt by selecting POP or IMAP (1). Then click the Next > (2) Button.

    • outlook_005.png

  2. Configure your IMAP and SMTP account as described below, then click the More Settings ... (9) Button.

    • Pos.




      Your Name:

      Enter your First and Lastname. e.g. Peter Muster


      Email Address:

      Enter your Mail address in the format accountname@ee.ethz.ch (e.g. pmuster@ee.ethz.ch) or for VAW users lastname@vaw.baug.ethz.ch


      Account Type:

      Select IMAP as Account Type


      Incoming mail server:



      Outgoing mail server (SMTP):



      User Name:

      accountname (e.g. pmuster)



      Your NETHZ Password for the given accountname


      Remember password

      Select [X] the Box!

    • outlook_006.png

  3. In the General Tab: Rename the account name to distinguish it against others. In the Example below we use ITET Account but you can choose whatever you like (or even leave the default email address).

    • outlook_007a.png

  4. In the Outgoing Server Tab: Select [X] My outgoing server (SMTP) requires authentication and then make sure you have also set (X) Use same settings as my incoming mail server

    • outlook_007b.png

  5. Configure the Fields (1-4)in the order described (otherwise you have to re-enter some settings again). /!\ Make absolutely sure you have set INBOX as the root folder path (5). Then click the OK Button.

    • outlook_007c.png

  6. Two Window (one for SMTP, one for IMAP) will appear. Make sure to enter your username and password and then make sure to select Save this password in your password list. (1) if you do not want to re-enter your password every time. Then click the OK Button (2)

    • outlook_009.png

  7. Outlook will now test your settings. Wait until you see two green checkmarks (1). If there are some errors, re-check the settings (typos!). Then click Close (2)

    • outlook_010.png

  8. Click the Finish Button and you are almost done. Outlook should now start (if not, start it again manually).

    • outlook_011.png

  9. If you want to see all folders in your mailaccount select the Inbox (1) of your mailaccount, do a right click on it and finally select IMAP Folders ....

    • outlook_012.png

  10. Unselect (1) the checkbox When displaying hierarchy in Outlook, show only subscribed folders. then click OK (2) to finalize the configuration.

    • outlook_013.png

Reset your Outlook profile

  1. Close Outlook, if open.
  2. Go to C:\Users\%username%\AppData\Local\Microsoft. The simplest way is to copy the path into the address bar of the explorer.

    • 2_profile-reset_localappdata.PNG

  3. Rename the directory Outlook to Outlook.bkp

  4. Open the Control Panel (Systemsteuerung). Just enter control panel (or "Systemsteuerung" in German) in the start menu.

  5. Open the Mail settings.

    • 5_profile-reset_open-mail.PNG

  6. Click on the button E-mail Accounts....

    • 6_profile-reset_open-email-accounts.PNG

  7. Remove all E-mail accounts. Select an account in the list and then click on Remove.

    • 7_profile-reset_remove_accounts.PNG

  8. Add your ITET E-mail account. Click on New....

    • 8_profile-reset_new.PNG

  9. In the next window choose Manual setup or additional server types and then click the Next > button.

    • 9_profile-reset_add-itet-account.PNG

  10. You can now continue with the steps described here: Common configuration part

  11. If you need calendars you have to add your Exchange E-mail account. Click on New... again.

    • 11_profile-reset_new_ex.PNG

  12. In the next window choose E-mail Account, fill in the fields and then click the Next > button. /!\ As E-mail address you must fill in username@ethz.ch.

    • 12_profile-reset_add-exchange-account.PNG

  13. Just click on Finish.

    • 13_profile-reset_finish.PNG

  14. One last click on Ok.

    • 14_profile-reset_info.PNG

  15. Close the account settings.
  16. Start Outlook.


Email/MailClient/Outlook (last edited 2020-09-02 10:03:25 by pmeier)