Revision 16 as of 2021-06-16 13:41:52

Clear message

Migrating your mailbox from ISG to Exchange


Some professorships and institutes at D-ITET have decided to use the exchange mail server instead of the D-ITET mail server. This guide is intended to show you the steps to be able to move your mail account to the exchange server. If certain steps in these instructions are unclear, please contact your technical contact first or create a ticket by sending an email to <>.

Pre-migration steps

There are some limitations on the Exchange Server which mean that not all emails can be transferred. You must have completed the following steps before you start the actual migration itself:

You can carry out the steps mentioned above at any time. /!\ But please do only carry out the following steps one day before or on the day of the migration at the earliest. /!\ Before the account can be migrated, you may have to delete existing forwards on the exchange server and set up new forwards on the ISG mail server. These forwards are necessary in order to receive the mails on the exchange server until the final changeover of the domain to the exchange server.


From this moment on, every incoming email will be redirected to the exchange server. To be able to read any new email you either need to login with your credentials at the exchange webinterface or you need to configure a mail client to access the exchange server. If you used thunderbird on our server you should switch to Microsoft Outlook to access the exchange mailserver. Please refer to the Instructions / FAQ / How To / Tips Section on the ETH Mailbox Service Website to find instructions on how to configure a mail client to use the exchange mailserver.

refer Referenz

Migration webinterface