#rev 2019-11-12 stroth

= Printing at D-ITET =
Here you'll find information on using the ETH print services, formerly known as '''PIA Services'''.

== D-ITET manuals ==
{{{#!wiki comment
'''Warning'''

Due to [[https://msrc.microsoft.com/update-guide/vulnerability/CVE-2021-34527|PrintNightmare]] users are not able to install printers themself. Until Microsoft fixes this problem you should use the [[https://piaweb01.ethz.ch/user?1#&ui-state=dialog|PIA Webinterface]] (only available in the ETH Network (or through VPN)).
}}}

The following manuals are specific for devices used to print in the D-ITET environment:
 * [[Printing/NashuatecLinux|Linux (ISG D-ITET-managed workstations)]]
 * [[Printing/NashuatecApple|Mac (self-managed workstations/laptops)]]
 * [[Workstations/NashuatecWindows10Managed|Windows 10 (ISG D-ITET-managed workstations)]]
 * [[Printing/NashuatecWindows10Selfmanaged|Windows 7/8/10 (self-managed workstations/laptops)]]
 * [[Printing/NashuatecLinuxSelfmanaged|Linux self-managed workstations/laptops)]]

== General information about ETH-wide printing/scanning ==
The following URL points to a collection of all information regarding the print system at ETH including how to scan documents or install printers:
 * [[https://printing.sp.ethz.ch/SitePages/Home.aspx|ETH Print Service information]] 

== Overview of personal print jobs ==
 * [[https://www.print.ethz.ch/|Papercut login]] to see information about your personal print jobs

Can be used to release queued print jobs, which don't show up on the printer.

== Platform-independent printing ==
Documents can be uploaded and printed through the following web interfaces, without the requirement of installing any drivers:
 * [[https://webprint.ethz.ch/|ETH Print Service for students]]
 * [[https://piaweb01.ethz.ch/|ETH Print Service for employees]]

'''NOTICE:''' If no printing jobs were sent to the printer, use the link in section: 'Overview of personal print jobs' (Papercut login) to release the print jobs!

== Professional print services ==
For printing demands exceeding the capabilities of a typical printer/copier, check the services offered by
 * [[https://www.print-publish.ethz.ch/|ETH Print + Publish]]

== Poster printing ==
For printing posters, Print + Publish offers a self-service to print your poster on the printer of your choice:
 * [[http://www.print-publish-sb.ethz.ch/|ETH Print + Publish Self Service]]

== Paper processing ==
 * Information on [[Printing/PaperProcessing|paper processing]] possibilities

== Printing or printer problems ==
 * [[Printing/PrinterProblems|Printing or printer problems]]

== Printing via IPP ==
Due to a bug, user with '''selfmanaged''' machines have problems lately to authenicate themselfs to the VPP printer queue. After typing
the credentials a window like "The credentials supplied are not sufficient to access this printer. Do you want to specify new credentials?" pops up.

There are following possible solutions:

 1. For PDFs use webupload via https://piaweb01.ethz.ch
 2. Connect to the printer via IPP protocol just like described here:  https://unlimited.ethz.ch/x/bCQwBQ












----
[[CategoryPRMT]]