General Informations

• This page lists announcements and status messages for IT services managed by ISG.EE.

• For notifications and announcements of central IT services managed by ID, please visit https://www.ethz.ch/services/de/it-services/service-desk.html

• For a detailed status overview of central IT services managed by ID, please visit https://ueberwachung.ethz.ch

Current status reports

Unreachable ee.ethz.ch Email recipients over ID Exchange Mailserver

Status:

2022-06-16 16:45

Configuration issue has been resolved.

2022-06-16 15:00

Emails with ee.ethz.ch recipients sent over the ID Exchange Server do not reach destination. ID Exchange Admins are working on fixing the problem.

NetScratch Server Filesystem Maintenance

Status:

2022-07-09 13:00

The NetScratch filesystem will be put into read-only mode for maintenance.

HOME Server maintenance to repair fileystem inconsistence

Status:

2021-11-01 06:30

System back online and HOME directories are again accessible for all D-ITET user

2021-11-01 05:50

HOME Server will be put offline to start a repair of a filesystem inconsistence

Linux printing affected by PrintNightmare vulnerability patch

Status:

2021-07-05 13:00

ID resolved the issue

2021-07-05 09:41

Workaround: Use platform-independent printing

2021-07-05 09:41

Authentification for printing fails. Ticket at ID servicedesk opened.

Downtime various D-ITET services for server maintenance

Status:

2021-04-27 08:30

Condor is back online, all services restored.

2021-04-27 08:15

Matrix/Element Chat services back online.

2021-04-27 08:00

Database upgrade done and online.

2021-04-27 07:30

Slurm services are back online.

2021-04-27 07:00

Base system has been upgraded, main database services in progress of upgrade.

2021-04-27 06:00

On 2021-04-27 between 06:00 and 08:30 ISG is going to update a server providing access to various D-ITET services. During the migration the following services will be affected and offline:

• Matrix/Element Chat services (the instances will be unavailable)
• IFA/Control Website: Access to the IFA database is blocked
• Slurm (D-ITET Arton Cluster): It won't be possible to submit new jobs or view Slurm statistics. Already running jobs will not be affected.
• Condor: Condor clients will be shut down the evening before to avoid running jobs during the migration.

Network disruption affecting several ISG.EE services

Status:

2021-03-31 09:30

The configuration error was found. The configuration change will be deployed on 2021-04-01 around 06:15 and a short network of about 1min is expected.

2021-03-31 08:00

ID Networking team has rolled-back a deployed configuration, pending further investigation/analysis.

2021-03-31 07:30

There are currently disruption affecting a VPZ with servers managed by ISG.EE. Networking team of ID is investigating the issue. There are several ISG.EE services affected/malfunctioning due to this in particluar the FindYourData service.

login.ee.ethz.ch: downtime for server upgrade

Status:

2021-03-11 06:30

Upgrade completed and service is up and running again.

2021-03-11 06:00

The server servicing login.ee.ethz.ch will be upgraded to a new OS version (Debian buster). During the time of the update logins might not be possible.

Planned project/ archive storage downtime and client reboot

Status:

2020-07-11 12:00

Migration has been completed, all services are back to operational state.

2020-07-11 08:00

Migration started, services are shutdown

2020-07-11 8:00-12:00

Start of planned maintenance work. Project/ archive storage services (known under the names "ocean", "bluebay", "lagoon" and "benderstor") will not be available. ISG-managed Linux clients will be rebooted.

svn.ee.ethz.ch downtime for server upgrade

Status:

2020-06-04 07:05

Webservices for managing SVN repositories are enabled.

2020-06-04 06:15

Systemupgrade is done and access to the SVN repositories via the svn and https transport protocols are back online.

2020-06-04 06:00

The server servicing the SVN repositories will be upgraded to a new operating system version. During this timeframe outages for access to the SVN repositories are expected.

European HPC cluster abuse

Status:
Recently European HPC clusters have been attacked and abused for mining purposes. The D-ITET Slurm and SGE clusters have not been compromised. We are monitoring the situation closely.

2020-05 17 08:30

No successful login from known attacker IP addresses could be determined, none of the files indicating being compromised have been found on our file systems

2020-05-16 14:30

No unusal cluster job activity was observed

D-ITET Netscratch downtime for server upgrade

Status:

2020-05-04 06:00

Server upgrade has been completed.

2020-05-04 06:00

The server servicing the D-ITET Netscratch service will be upgraded to a new operating system version. During this timeframe outages for the NFS service will be expected.

Network outage ETx router

Status:

2020-04-07 05:30

There was an issue on the Router rou-etx. ID networking team trackled and solved the issue. There was about a 10min interuption for the ETx networking zone affecting almost all ISG.EE maintained systems.

login.ee.ethz.ch: Reboot for maintenance

Status:

2020-04-06 05:35

System behind login.ee.ethz.ch has been rebootet for maintenance and increase available resources.

See the information on access D-ITET resources remotely. To distribute better the load user are encouraged to use the VPN service whenever possible.

itet-stor (FindYourData) Server maintenance: Reconfiguration of VM parameters

Status:

2020-02-18 19:03

System again up and running.

2020-02-18 19:00

Scheduled downtime for the itet-stor/FindYourData service due to maintenance work on the underlying server.

itet-stor (FindYourData) Server migration: New operating system version

Status:

2020-01-20 07:15

OS upgrade done, there were short interruptions to the itet-stor/FindYourData service.

2020-01-20 06:00

We will update the server servicing the FindYourData service from Debian jessie 8 to Debian stretch 9. There will be short downtimes accessing this service during the update.

Archived status reports

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