General Informations

• This page lists announcements and status messages for IT services managed by ISG.EE.

• For notifications and announcements of central IT services managed by ID, please visit https://www.ethz.ch/services/de/it-services/service-desk.html

• For a detailed status overview of central IT services managed by ID, please visit https://ueberwachung.ethz.ch

Current status reports

Outage of Server itetnas03

Status:

• 2017-11-15 07:00: Battery unit replaced
2017-11-10 07:20

Server is back online but without battery unit. We will need to shutdown itetnas03 again once the problem is isolated and can be fixed.

2017-11-10 06:15
The server itetnas03 is down due to hardware problems (A battery replacement caused controller problems). ISG and the hardware vendor are currently working to get this problem solved.

User Home accessibility

Status:

2017-11-08 06:25

Informatikdienste have reverted a change which caused the problems for accessing all user's HOME via the CIFS (SAMBA) protocol.

2017-11-07 08:00

All users' HOME are currently not accessible by CIFS (SAMBA) protocol. NFS access is still available.

Outage of Server ibtnas02

Status:

2017-10-31 08:00

Upgrade successfully completed

2017-10-30 16:50

The server will be upgraded to a new OS release on 2017-10-31 starting around 06:15. Short outages of Samba and NFS services are going to be expected.

2017-10-25 10:00

ibtnas02 now serves all partitions but the problem is not yet identified

2017-10-24 15:00

The server ibtnas02 is up again (partition data-08 is not available)

2017-10-24 12:50

The server ibtnas02 is down again

2017-10-24 09:30

The server ibtnas02 is back online

2017-10-24 08:00

The server ibtnas02 is down due to hardware problems

Outage of Server itetnas03

Status:

2017-10-23 18:15

Data are also accessible via NFS.

2017-10-23 9:30

The server is up. Data are accessible via Samba. NFS file service is still down.

2017-10-21 15:00

The server itetnas03 is down due to hardware problems

Outage of Servers in Serverroom ETZ/D/96.2

Status:

2017-10-20 13:45

All racks in ETZ/D/96.2 are working again (cooling problem solved).

2017-10-20 10:00

The technician will arrive at 13:00 hours. Some servers are running, but without watercooling. So any rack might shutdown at any time if the air cooling is not sufficient. This will most probably again happen when the technician will be working in the room (i.e. this afternoon).

2017-10-19 18:30

The cooling engineer could not fix the problem, so some servers are still offline. Another technicial will try to fix the cooling system tomorrow morning.

2017-10-18 14:00

Cooling system is still not working correctly, we only selectively powered on a couple of compute machines.

2017-10-18 12:50

The problem has been localized and repaired. We need to wait that the circuit is cooling down.

2017-10-18 10:30

Outage of most racks in ETZ/D/96.2 (cooling problem) . Most compute servers are offline.

Outage Servers in Serverroom ETZ/D/96.2

Status:

2017-05-13 20:00

Outage of some racks in ETZ/D/96.2. Several compute servers offline.

2017-05-13 23:59

Most of the servers are back online.

2017-05-15 08:45

Status of remaining servers verified. All back online.

Cronbox/Login Server migration: new SSH host key

Status:

2017-03-24 17:00

The cronbox and login server has moved to a new host. A new SSH host key has been generated:

4096 MD5:fc:a8:00:5b:64:90:86:a1:fb:49:75:ef:55:58:90:b3 (RSA)
4096 SHA256:v48HAAAjr+avnPAESdQzazSriKYZeTGGtIPKfoE8Dg0 (RSA)

The SSH host key is as well listed on: https://people.ee.ethz.ch/

Remember

Always verify a fingerprint of a SSH host key before accepting it.

EE Mailsystem migration

STATUS: Mailsystem up

2017-01-08 15:00

The new mailsystem is now started. In case of unattended problems we will stop it again to prevent data loss and to analyze the problem.

2017-01-07 24:00

Not all testcases could be performed. We now plan to enable the new system about noon.

2017-01-07 20:45

Old Mailserver Configuration migrated, starting the mailserver testing

2017-01-07 14:00

User mailbox data migrated, starting mailserver configuration migration

2017-01-07 07:00

All mail services are stopped. Mailbox data copy started.

Networkoutage ETH

STATUS:

2016-02-09 08:20

ETH wide network outage due to hardware problems for the firewall infrastructure. In any case, please reboot your computer before continue.

2016-02-09 12:35

Network is back online and services are being recovered. Due to the hardware failure 53 network zones were affected. The problem got localized and resolved.

2016-02-09 14:25

Our systems should be all back to normal. In case you experience any problem please contact support via mailto:support@ee.ethz.ch.

Maintenance login.ee.ethz.ch and cronbox.ee.ethz.ch service

STATUS:

2016-02-10: 06:05

The server for the cronbox and login service is currently beeing updated from Debian Wheezy to Debian Jessie. The services will be temporarly unavailable.

2016-02-10: 12:00

Server update is done.

Archived status reports

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